Your first workspace
Move from your NukBord account to a selected trading account and a workspace you understand. Start with practice and inspect the connection before preparing anything.
3 chapters ยท 9 steps Reading nowA clear way into the workstation
Start with an account, build your workspace, prepare deliberately and keep the record. Follow practical instructions for the controls in front of you.
The guides below are the product manual. An optional published introduction can add context; it does not replace the search, instructions or account help.
01 / Find your next task
Each guide includes preparation, ordered steps, checks and the limits that matter.
02 / Getting started
Move from your NukBord account to a selected trading account and a workspace you understand. Start with practice and inspect the connection before preparing anything.
Use normal Sign in and complete the emailed code or sign-in link. The website takes you to Account; the Windows app uses the same NukBord account.
In Account, review Subscription and Billing & invoices separately. Recorded access and a billing issue can coexist; an unavailable read does not prove that membership ended.
Open Download to see whether a member release is published and whether your account currently has access. Follow the releaseโs actual instructions when available.
You can identify the account you signed in with and distinguish access from a published release.
The launcher progresses through Sign in and Trading account. A restored sign-in can skip the email form, but it does not choose a trading account for you.
Select a listed account and read its status. A remembered account may be highlighted; paused and unavailable connections remain visible. Practice accounts are labelled Simulated execution.
Use Open workstation for the selected available account. If the list could not be read, use Refresh accounts rather than treating that failure as an empty account list. Manage connections opens account management.
The selected account and its connection status match the workspace you intended to open.
Choose an instrument and timeframe in Charts. Side rails provide context; their selection is separate from the chart pane you are working on.
The app title bar holds session lamps, Alerts, the clock, Full/Boxed, Ledger, Status, Preferences and Menu. The account strip below remains an empty bar.
Browsing instruments, changing a layout, drawing, screening and preparing an Entry Pad draft do not send an order. Read Order safety before reviewing any execution or app-managed protection.
You know the account, symbol and timeframe in view, and which actions remain research or drafts.
03 / Keep the definition handy
0 of 10 public references. The capability descriptions remain separate from the step-by-step guides.
04 / Account and help
Sign-in, access, billing and account tools. These answers stay available independently of the workstation filters.
Use normal Sign in with your NukBord email. Completing an emailed code or sign-in link takes you to Account. The same email is used for the website and Windows app. Signing out here ends this browserโs session; it does not sign out your Windows app.
Open your accountSubscription shows recorded access and subscription billing separately. A billing problem can need review even when access is recorded. Refresh account requests a new read; it does not make a payment or force an update. After a change in Manage billing, the membership record follows the received billing update, so it may not change immediately.
Review SubscriptionUnavailable means a field could not be established, not that its value is zero. Invoice search, filters and CSV cover matching loaded records. Currency totals include only matching loaded paid invoices and stay separate. You can explicitly read more history when available. These counts and totals are not a lifetime payment balance; missing amounts and source dates stay marked as missing.
Open Billing & invoicesRead your saved display name before saving an edit. This profile name is shared by the website and Windows app; it does not change your sign-in email or billing details. If the saved name changes elsewhere, or a save is unconfirmed, reread it and choose whether to keep your edit or use the saved name. Typing alone saves nothing.
Open Account & securityThe Download page checks whether a member release is published and whether your account currently has access. A published release alone does not confirm your eligibility. Open Download for the current result, including an unavailable release or account read; the account preview is not download authorization.
Check Download availabilityIn your accountโs Support section, choose Save on this device to keep a browser copy for this account. Saved copies are reviewed and restored explicitly; changes are not saved automatically. Changing account sections keeps the draft open, but leaving, reloading or unavailable account verification can clear unsaved changes. If storage cannot save, copy or download your draft instead. Review an older saved copy before replacing it.
Review your Support draftNo. Prepare report creates a preview from your entered fields. Copying or downloading also sends nothing to Support. You decide when and how to share the report. If an email contact is available, the email link opens a draft with a subject; it does not send the report. Leave passwords, sign-in codes and card details out of it.
Open the report composerAccount & security includes theme, sound and motion controls for this browserโs website preferences. They do not change Windows app settings or sync those preferences with your account. The full Preferences page offers the rest of the website controls.
Open website PreferencesAdministrators use the same normal sign-in and land on Account. The Admin shortcut in the bottom-right strip is available only when the administrator role is verified. Opening the admin console still checks that role; an ordinary account or a local design preview does not gain administrator access.
Open Account & securityMembership
Read membership details and the actual available purchase terms.
Open Membership โAccount
View your membership, invoices and account details after normal sign-in.
Open your desk โSupport
Prepare a report in your own words and find the available contact.
Open Support โ