Handle unknown outcomes and protection limits
Understand the workstationโs boundaries before executing an order or enabling protection. Checking an uncertain result is different from dispatching another request.
2 chapters ยท 6 steps Open guideA clear way into the workstation
Start with an account, build your workspace, prepare deliberately and keep the record. Follow practical instructions for the controls in front of you.
The guides below are the product manual. An optional published introduction can add context; it does not replace the search, instructions or account help.
01 / Find your next task
Each guide includes preparation, ordered steps, checks and the limits that matter.
Choose a task above or from the left rail. The right rail follows its chapters and next steps.
03 / Keep the definition handy
1 of 10 public references. The capability descriptions remain separate from the step-by-step guides.
The workstation never blindly resends an order whose outcome is unknown, and orders are sent only by you or by protection rules you reviewed and switched on.
Connections drop and applications restart. When the workstation cannot tell whether an order reached your broker, it keeps the original request and checks what happened instead of sending the order again.
Apart from orders you send yourself, the only orders the app sends come from protection you reviewed and switched on: trailing stops, stop-to-entry and partial targets. Those run only while the app is open, signed in and connected, and pause when you sign out, change account or lose the connection. When the app is closed, only the stop-loss and take-profit held by your broker remain.
Throughout the app, values that come straight from your broker or data source, values the app calculated, and values that are simply not available are shown differently, so you always know which is which.
Read the Order safety guide04 / Account and help
Sign-in, access, billing and account tools. These answers stay available independently of the workstation filters.
Use normal Sign in with your NukBord email. Completing an emailed code or sign-in link takes you to Account. The same email is used for the website and Windows app. Signing out here ends this browserโs session; it does not sign out your Windows app.
Open your accountSubscription shows recorded access and subscription billing separately. A billing problem can need review even when access is recorded. Refresh account requests a new read; it does not make a payment or force an update. After a change in Manage billing, the membership record follows the received billing update, so it may not change immediately.
Review SubscriptionUnavailable means a field could not be established, not that its value is zero. Invoice search, filters and CSV cover matching loaded records. Currency totals include only matching loaded paid invoices and stay separate. You can explicitly read more history when available. These counts and totals are not a lifetime payment balance; missing amounts and source dates stay marked as missing.
Open Billing & invoicesRead your saved display name before saving an edit. This profile name is shared by the website and Windows app; it does not change your sign-in email or billing details. If the saved name changes elsewhere, or a save is unconfirmed, reread it and choose whether to keep your edit or use the saved name. Typing alone saves nothing.
Open Account & securityThe Download page checks whether a member release is published and whether your account currently has access. A published release alone does not confirm your eligibility. Open Download for the current result, including an unavailable release or account read; the account preview is not download authorization.
Check Download availabilityIn your accountโs Support section, choose Save on this device to keep a browser copy for this account. Saved copies are reviewed and restored explicitly; changes are not saved automatically. Changing account sections keeps the draft open, but leaving, reloading or unavailable account verification can clear unsaved changes. If storage cannot save, copy or download your draft instead. Review an older saved copy before replacing it.
Review your Support draftNo. Prepare report creates a preview from your entered fields. Copying or downloading also sends nothing to Support. You decide when and how to share the report. If an email contact is available, the email link opens a draft with a subject; it does not send the report. Leave passwords, sign-in codes and card details out of it.
Open the report composerAccount & security includes theme, sound and motion controls for this browserโs website preferences. They do not change Windows app settings or sync those preferences with your account. The full Preferences page offers the rest of the website controls.
Open website PreferencesAdministrators use the same normal sign-in and land on Account. The Admin shortcut in the bottom-right strip is available only when the administrator role is verified. Opening the admin console still checks that role; an ordinary account or a local design preview does not gain administrator access.
Open Account & securityMembership
Read membership details and the actual available purchase terms.
Open Membership โAccount
View your membership, invoices and account details after normal sign-in.
Open your desk โSupport
Prepare a report in your own words and find the available contact.
Open Support โ