Read the session and closed-trade record
Use the four Logbook views to read session events, closed trades, original screen observations and recorded results with their own scope.
2 chapters ยท 6 steps Open guideA clear way into the workstation
Know your tools.
Make them yours.
Start with an account, build your workspace, prepare deliberately and keep the record. Follow practical instructions for the controls in front of you.
Published manual introduction
The guides below are the product manual. An optional published introduction can add context; it does not replace the search, instructions or account help.
01 / Find your next task
Choose a job.
Each guide includes preparation, ordered steps, checks and the limits that matter.
Understand a request, fill and slippage
Open the private per-trade review to separate what you requested, what the app observed and the available fill evidence. Practice reports identify their simulated execution policy.
2 chapters ยท 8 steps Open guideReopen saved work without a connection
Review the work actually saved on your computer, with its original account and source identity. Offline review is a separate local reading workspace.
2 chapters ยท 6 steps Reading now02 / Review & save
Reopen saved work without a connection
Review the work actually saved on your computer, with its original account and source identity. Offline review is a separate local reading workspace.
01
Read a saved workspace
Use Open saved review
The Windows launcher offers Open saved review. It opens saved work without requiring a live connection or entering the online trading workspace.
Inspect what was saved
Saved layouts, available chart history, drawings, journal copies and session recordings can be reopened. Read the account and observation identity before comparing two saved items.
Keep gaps visible
If an input, observation or saved revision is missing or damaged, treat it as unavailable. Offline reading does not fetch a replacement live observation and pretend it was in the original recording.
Check your work
The saved itemโs owner, instrument and recorded coverage are identifiable.
02
Restore deliberately
Keep a versioned backup
Use the available backup controls to retain a copy of saved work. A source or file name alone is not evidence that a backup can restore correctly.
Review the restore
The restore checks its version and contents before replacing anything. Read the verification result and resolve conflicts; do not treat an unconfirmed restore as a success.
Return online separately
Opening saved work is not a trading login. To prepare an online execution workflow, return to the normal sign-in and trading-account selection flow.
Check your work
You can distinguish a verified restore from an unavailable or unresolved one.
03 / Keep the definition handy
Workstation reference.
3 of 10 public references. The capability descriptions remain separate from the step-by-step guides.
Execution reviewReview and keep the record
A per-trade report separating your request, verified fills, slippage where evidence allows, recorded costs and missing observations.
- The original request, as it was sent
- Verified fills and recorded costs, listed separately from the request
- Slippage against a retained matching-feed dispatch quote, when evidence allows
- What was observed about the trade's protection
- Missing evidence is marked as missing, never filled in
- Opens from the Logbook, position details and the Entry Pad
An execution review answers a simple question about one trade: what did I ask for, and what actually happened? The report keeps the original request, the application's observations, and the available fill evidence in separate sections. Practice reports identify their simulated execution policy.
For a market order with one attributable attempt and a retained quote from the same feed, the report compares the volume-weighted fill with the dispatch ask for a buy or bid for a sell. Positive slippage is adverse; negative is favorable. Pending-order placement quotes are not treated as fill-time benchmarks, and missing or ambiguous quote evidence stays unavailable.
Costs appear only where they were recorded, and anything that was never observed is listed as missing evidence. Reviews are private to your account and can be reopened from your saved work.
Read the Execution review guideLogbookReview and keep the record
The Day, The Log, Calendar & Results and journal notes keep a record of what you did and how it turned out.
- The Day: the session's events in order
- The Log: closed trades with your journal notes
- Calendar & Results: calendar, graphs and comparisons of recorded results
- Today, 7 day, 30 day and custom date ranges
The Logbook is the record of your trading. The Day lists what happened in the session, The Log keeps closed trades with your notes, and Calendar & Results shows your recorded results by day, as graphs, and compared between periods.
Results are calculated from the trades that were actually recorded, and the basis of each calculation is stated. Where history is missing, the Logbook says so instead of filling the gap.
Read the Logbook guideOffline reviewReview and keep the record
Saved layouts, charts, drawings, journal and recordings reopen without a connection, and backups are verified before they restore.
- Reopen saved layouts, chart history and drawings without a connection
- Journal copies and session recordings come with them
- Versioned backups, checked before a restore replaces anything
- Offline review cannot trade; trading needs the online connection
Your saved workspace is kept on your computer, separated by account owner. When you are offline you can still open it to review charts, drawings, notes and recorded sessions.
Backups are versioned, and a restore is verified before it replaces what you have. Offline review is for looking back; placing trades always needs the live, signed-in connection.
Read the Offline review guide04 / Account and help
Your account, explained.
Sign-in, access, billing and account tools. These answers stay available independently of the workstation filters.
Where do I go after signing in?
Use normal Sign in with your NukBord email. Completing an emailed code or sign-in link takes you to Account. The same email is used for the website and Windows app. Signing out here ends this browserโs session; it does not sign out your Windows app.
Open your accountHow do membership access and billing status fit together?
Subscription shows recorded access and subscription billing separately. A billing problem can need review even when access is recorded. Refresh account requests a new read; it does not make a payment or force an update. After a change in Manage billing, the membership record follows the received billing update, so it may not change immediately.
Review SubscriptionWhat do unavailable fields and invoice counts mean?
Unavailable means a field could not be established, not that its value is zero. Invoice search, filters and CSV cover matching loaded records. Currency totals include only matching loaded paid invoices and stay separate. You can explicitly read more history when available. These counts and totals are not a lifetime payment balance; missing amounts and source dates stay marked as missing.
Open Billing & invoicesHow do I change my display name?
Read your saved display name before saving an edit. This profile name is shared by the website and Windows app; it does not change your sign-in email or billing details. If the saved name changes elsewhere, or a save is unconfirmed, reread it and choose whether to keep your edit or use the saved name. Typing alone saves nothing.
Open Account & securityWhen can I download the Windows app?
The Download page checks whether a member release is published and whether your account currently has access. A published release alone does not confirm your eligibility. Open Download for the current result, including an unavailable release or account read; the account preview is not download authorization.
Check Download availabilityHow do I keep a Support draft?
In your accountโs Support section, choose Save on this device to keep a browser copy for this account. Saved copies are reviewed and restored explicitly; changes are not saved automatically. Changing account sections keeps the draft open, but leaving, reloading or unavailable account verification can clear unsaved changes. If storage cannot save, copy or download your draft instead. Review an older saved copy before replacing it.
Review your Support draftDoes preparing a report send it to Support?
No. Prepare report creates a preview from your entered fields. Copying or downloading also sends nothing to Support. You decide when and how to share the report. If an email contact is available, the email link opens a draft with a subject; it does not send the report. Leave passwords, sign-in codes and card details out of it.
Open the report composerDo website Preferences change my app settings?
Account & security includes theme, sound and motion controls for this browserโs website preferences. They do not change Windows app settings or sync those preferences with your account. The full Preferences page offers the rest of the website controls.
Open website PreferencesHow does an administrator open the console?
Administrators use the same normal sign-in and land on Account. The Admin shortcut in the bottom-right strip is available only when the administrator role is verified. Opening the admin console still checks that role; an ordinary account or a local design preview does not gain administrator access.
Open Account & securityMembership
Review the offer.
Read membership details and the actual available purchase terms.
Open Membership โAccount
Your member desk.
View your membership, invoices and account details after normal sign-in.
Open your desk โSupport
Explain the issue.
Prepare a report in your own words and find the available contact.
Open Support โ