Membership, cancellation & refunds

Your actual membership offer

Checkout must disclose price, currency, interval, renewal and applicable tax before payment. The configured Stripe price, payment confirmation/invoice and verified account record identify the actual purchase.

The planned offers are $400/month, $2,000 upfront for one year and $10,000 upfront for ten years. The two prepaid terms start when payment succeeds and end after the purchased term, with no automatic renewal. They are not open for purchase yet; the comparison pages do not configure a charge, grant membership or promise an active ten-year service. Sample-store prices/receipts are also simulated.

Renewal, paid access and failed payments

A recurring membership renews as disclosed until cancelled. Inspect the account’s plan, renewal/end date, cancellation state and observation time. An unavailable read or local illustration is not proof of paid access.

Failed payments can affect access under the configured recovery process. Contact us if the state differs from your payment; do not repurchase solely to work around an unresolved account observation. The planned prepaid terms start on successful payment and do not automatically renew. Their refund, closure and remaining purchase terms still require finalization before activation.

How to cancel or manage billing

Sign in to Account and use the available Billing management action. It requests a Stripe-hosted portal for your verified customer record. Options depend on the configured plan/portal; review the effective cancellation date before confirming.

Where cancellation is scheduled at the paid-period end, keep the provider confirmation and inspect the pending end date. Closing a browser or deleting local data is not cancellation.

If the portal is unavailable or cancellation cannot be completed, email postmaster@nukbord.com with the account email and a request to stop renewal. This draft requires no reason for cancellation. Do not include complete card details.

Refunds, errors and mandatory rights

Cancellation stops renewal according to its confirmed effective date; it does not automatically refund a processed payment. A voluntary refund window and fixed-term treatment have not been adopted. This draft makes no blanket ‘all sales final’ claim or promise of automatic approval.

Report duplicate/unauthorized charges, a misdescribed or undelivered service and other billing errors for investigation. Mandatory withdrawal, cancellation, repair, refund or other remedies remain available where applicable law provides them.

Before expanded sales, voluntary refund conditions must be disclosed with the actual offer. A login, demonstration or reading this page is no waiver of mandatory rights.

Prepare a billing request

Contact postmaster@nukbord.com. Identify the service, account or transaction and the resolution requested. Do not send passwords, sign-in codes, complete card details, broker credentials or identity documents in an initial email.

• Say whether you want renewal stopped, an error investigated or a refund reviewed.
• Include account email, approximate charge date, amount/currency and invoice/reference if available.
• Describe the issue and desired resolution without unnecessary financial/trading information.
• Keep confirmations and correspondence. Opening an email draft does not send it.

Price changes, disputes and adjustments

Future price/renewal changes need disclosure for the affected period and the notices/choices required by law. The final notification process needs approval. A new draft does not increase a price already paid.

Contact us to review a disputed charge or missing service. This draft does not restrict a lawful bank/provider dispute or regulator complaint. Refunds and adjustments can affect membership.

The shop is a separate sample experience

Current merchandise checkout uses fictional delivery presets, requests no card details and creates a simulated receipt. No parcel, physical order or real merchandise refund exists.

A real store will require separate shipping regions, estimates, tax, returns, cancellations, warranties and fulfillment contacts. Membership checkout does not silently become merchandise checkout.